Buying and Downloading
* How do I buy royalty free music?
When you click the ‘buy’ button next to the sample audio player, you will be redirected to our e-commerce partner Plimus; a secure payment and download provider. They offer a wide range of payment options including; Credit Card, PayPal and Google Checkout, Bank Transfer, Wire Order, E-Check, Telephone and Fax (with credit card). After choosing your payment method and filling in some details, you will be directed to a download page where you can download your Spencer Sternberg royalty free music tracks and albums.
* What format is the royalty free music download?
By looking at the ‘quality’ description listed together with every royalty free music track, you can quickly and easily see the specifications of the track you are looking at. If you would like your royalty free music track in another file format, please contact us with your requirements and we would be happy to help.
Most of the Spencer Sternberg Royalty Free Music tracks are in 44.1kHz stereo, 320kbps mp3 file format. This is the most standard and acceptable file format for online royalty free music delivery and is recognized as Broadcast Quality Audio. Some of the Spencer Sternberg Royalty Free Music tracks are in 44.1kHz stereo, 16bit wav file format. These files have been added for the option of a higher quality and easier to manage file, especially if you choose to receive your royalty free music track on CD.
* Is the sample different to the download track?
To protect the property of Spencer Sternberg and the interests of our customers, the sample music tracks on this website contain a voice overdub occasionaly repeating; ‘This is a Spencer Sternberg royalty free music sample’. Spencer Sternberg apologizes for the distraction this may cause and has been the compromise compared to offering a lower quality sample music track. In some cases, the music sample is shorter than the royalty free track, and if this is the case, the sample will move from point to point in the track to offer you the best portrayal of the track.
There is also a written description accompanying the sample, which provides a detailed explanation of the track as well as the track’s time duration. Don’t forget, Spencer Sternberg offers a 30-day money back gaurantee. So if you are not happy with the download version, your money will be refunded.
* How do I download royalty free music?
All Spencer Sternberg Royalty Free Music is hosted and provided to you by our ecommerce partner Plimus; a secure payment and download provider. After completing the payment process, you will be directed to a download page where you can easily and quickly download your royalty free music track for a period of up to 24 hours. You can also extend the download period to up to one year for an extra $4.95.
* What if I am not completely satisfied with the music?
Spencer Sternberg, in partnership with Plimus, provide a 30-day money back guarantee. If you are not satisfied with the music you have downloaded, you can receive the full amount you paid within 30 days of the purchase. You can even extend the warrantee period to one year, just by adding a few extra dollars during the payment procedure.
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Searching and Previewing
* How do I find royalty free music?
You can find the various kinds of royalty free music tracks on the Spencer Sternberg Royalty Free Music website by either using the categories in the right sidebar, or by using the search function to narrow your requirements with specific search words, such as action, background, tension, and so on.
* How do I listen to royalty free music?
Each royalty free music track has a preview button to listen to a sample of the track. You will need the Adobe Flash plugin to play the samples.
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Legal
* What is a royalty free music?
Royalty free music refers to music that has a one time initial payment and then is free from the payment of royalties at a later time. Basically, you pay the initial price of the music and you can use it for as long as your license says, and in which ever ways your license says. Spencer Sternberg Royalty Free Music uses the same license agreement for all of its royalty free music tracks.
* What kind of license will I receive?
The license you will receive allows you to use your royalty free music track as many times as you like, in as many places and projects as you need, for as long as you need. There are terms and conditions associated with the license, but in the most part they simply ask you to credit Spencer Sternberg where appropriate and state that you cannot re-record or resell the tracks alone, as royalty free music.
* What is the Plimus Privacy Policy?
Read the Plimus Privacy Policy.
* Who are Plimus?
Plimus is an online merchant offering that offers payment processing in more than 70 currencies. It provides secure downloads with 24hour online and telephone support to customers.
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Other
* How can I know when new tracks are added to the Spencer Sternberg Royalty Free Music Library?
If you would like to stay updated about new tracks that are added to the Spencer Sternberg Royalty Free Music Library, you can go to SpencerSternberg.com and subscribe to our mailing list, or simply subscribe to the SpencerSternberg.com Feed.